Terms of Service

These Terms of Service are effective as of 07/24/2023.

These Terms of Service (the "Terms") govern your use of free and paid services, software, and websites (the "Service") provided by GridForce, Inc. (referred to in this Terms of Service as "GridForce" "we" or "us" or "our") and any data, uploaded, downloaded, or appearing on our websites or applications (the "Content").

If you sign up for the Service on behalf of a company or other entity, you represent and warrant that you have the authority to bind the Organization to these Terms of Service. In that case, "You" and "Your" refers to that Organization. Our Privacy Policy explains how we use your information. By using the Service, you agree to be bound by these Terms and our Privacy Policy.

User Content

You retain ownership of the materials uploaded to the Service. We claim no ownership rights over the content submitted by you in your account. We may access your content to determine how we can improve our Service and to determine customer satisfaction. Similarly, any reporting data we collect for your use of the Service remains yours. By using the Service, you agree that we can use this data if it is anonymized and does not identify you, to provide benchmarking, public reports and to otherwise use it to provide the Service.

User Account

You must provide accurate information when you create your account.

You are responsible for safeguarding your password and all activities that occur under your account. You should notify us immediately if you become aware of any breach of security. We're not responsible for any losses due to stolen or hacked passwords. We don't have access to your current password and may only reset it. You can reset your own password here.

You may never use another user account without permission.

You may not disassemble, decompile, or reverse engineer the Service or attempt or assist anyone else to do so, unless such restriction is prohibited by law.

You may not use the Website or any Service for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of others.

No Warranties

If we discover major performance or component issues we will attempt to fix the issue. In the case an issue cannot be fixed, the sole and exclusive remedy is refund. The Website, Service, Content and all related components and information are provided 'as is' and 'as available'. We don't provide warranties of any kind, either express or implied, as to the (A) Service (B) Content (C) User Content; or (D) Security associated with the transmission of information to us or via the Service.

Ownership

We own all worldwide rights, titles, and interest in the Service and the Content, including all intellectual property rights, marks, code, and features. You won't infringe or copy our code, design, or content. Any rights not expressly granted by this policy are withheld. If you give us comments about the Content or the Service, we may copy, modify, create derivative works, disclose, and use that feedback without any obligation to compensate you.

Use of Marks

You may not alter or remove any proprietary notices. You won't use our name or marks in your Integration name or logo, or in any way that implies an endorsement by us.

Indemnity

You agree to indemnify us (and its affiliates and its and their directors, officers, employees, and agents) from and against liabilities, losses, damages, and expenses (including reasonable attorneys' fees) related to third-party claims that relate to your use of the Service.

Assignment

You may not assign any of your rights under this agreement to any other. We may assign our rights to any other individual or entity at our discretion.

Arbitration

As the exclusive means of initiating adversarial proceedings to resolve any dispute arising under this agreement, a party may demand that the dispute be resolved by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules. Prior to arbitration, the parties will participate in a one-day mediation to attempt to resolve any dispute.

Updates

We may update or modify these Terms of Services from time to time by posting changes on this site and notifying you via email. These changes may affect your use of the Service or the way your Integration interacts with the Service. If we make a change that's unacceptable to you, you should stop using the Service. Continued use of the Service means you accept the change.

Event of Security Breach

In the event of a security breach, we will notify you and provide a description of what happened and if you were affected.

Severability

If a portion of the Terms is found to be unenforceable, the unenforceable portion will be changed to the minimum extent necessary to make it enforceable, unless that change is not permitted by law, in which case the portion will be disregarded. If any portion of the Terms is changed or disregarded because it is unenforceable, the rest of the Terms is still enforceable.

Governing Law

The laws of the state of California govern the rights and obligations under the Terms, without regard to conflict of law principles of that state.

Entire Contract

These Terms represent final and complete understanding of the subject matter discussed in the Terms. These Terms supersede all other agreements between you and us.

By using the Service, you signify your acceptance of the Terms of Service. If you do not agree to these Terms of Service, you should not use the Service. Continued use of the Service following the posting of changes to these Terms of Service that do not significantly affect the use or disclosure of your personally identifiable information will mean that you accept those changes.